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Shipping & Returns

Shipping Policies:

  • Orders are normally sent out the same day when payments are received by 3:00PM CST Monday-Friday (excluding holidays & weekend). Orders received after 3:00PM CST will be sent the following business day (Monday-Friday).
  • Free ground shipping service takes approximately 1-7 business days for delivery, depending on distance from our location. Please review the shipping service map below for an estimated delivery time. Shipping & Delivery Estimates

  • Free shipping offer only applies to 48 continental states. Shipping to Alaska, Hawaii, Puerto Rico, Virgin Island and international destinations will cost extra. Please call or email us for exact shipping cost.
  • All international customers are responsible for any applicable customs duty and taxes. The customs duty & taxes are not included in the purchase price. Customs duty & taxes will be collected by the shipping carrier prior to delivery. Contact us if you have any question.


    • We want to make sure that you are completely satisfied with your purchase. You may return the product (brand new only) within 30 days from original ship date for full refund (customer is responsible for all shipping charges).
    • All returns require a Return Merchandise Authorization (RMA) number & copy of the original invoice. reserves the right to refuse any package returned to us without a valid RMA number.
    • When shipping an item back to us, we strongly recommend that you use UPS, FedEx or any other carrier that offers signature confirmation and insurance. We are not responsible for lost or damaged packages. The customer is responsible for all shipping charges and agrees to bear all risk of loss during return shipment.