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FAQ's (Frequently Asked Questions)

1.  Where are you located?
We are in Fresno, Texas, which is within the metropolitan area of Houston.  See "Contact Us" page for our complete contact information & exact location on the Google map.

2.  What makes BuyDieselExhaust.com different?
We focus strictly on exhaust systems for turbo diesel pickup trucks.  Our products are manufactured to highest quality standards and marketed directly to retail customers.  This enables us to bypass the typical traditional distribution channels and eliminate excessive pricing markup you see with all big name-brand products out there.

3.  When can I expect to receive my order?
Unlike all other drop-ship competitors, we actually own & operate our own fulfillment warehouse, with products on the shelves ready for immediate shipping.  Orders are normally sent out the same day when payments are received by 3:00PM CST Monday-Friday (excluding holidays & weekend).  Orders received after 3:00PM CST will be sent the following business day (excluding holidays & weekend).  If you are in the Houston or surrounding areas, we welcome you to stop by in person and pick it up the same day.  Please call ahead and we will have your order ready.

4.  What is the return policy and warranty for your products?
We want you to be fully satisfied with every item that you purchase us. If you are not satisfied with an item, you may return it within 30 days from the order date for a full refund (customer is responsible for all shipping charges).  All of our products come with a 1 year limited replacement warranty.  For full and complete details, please visit our "Terms & Conditions" page.

5.  Do you ship internationally?
We are happy to ship internationally and frequently send our products outside of the United States.  Due to the overall large package size & heavy weight, most orders will be sent via FedEx.  For smaller items, we can send it out via USPS Priority Mail.  For additional details, please contact us with your complete mailing address along with products required.